Sometimes you just need to get help with your delivery. Here's a step-by-step guide to getting the right support.
How to contact customer service for an item that you've ordered
- Click here for Amazon Australia's Customer Service home page
- Sign in to your account
- Go to the section 'Do you need help with a recent item' and select which purchase you need help with, then click the option relevant to your query
How to contact customer service for other issues
- Click here for Amazon Australia's Customer Service home page
- Sign in to your account
- Scroll to the section 'Here are some other things we can help with' and select the option that's applicable to you, then click through to get support
If you aren't able to get help from the above sections, search the Help Library at the bottom of the Customer Service home page for more support options, or visit this page for other solutions.
